Medicaid transportation services provide free or low-cost rides to medical appointments for eligible Medicaid members who don’t have another way to get there.
• Arrange non-emergency rides: Covers trips to doctors, dentists, hospitals, mental health providers, and other Medicaid-approved health services.
• Offer different ride types: Includes public transit, taxis, vans, or even commercial buses/planes if travel to another city is needed.
• Provide support beyond rides: In some states, members may receive gas money, meals, or lodging if overnight stays are required for care.
• Ensure accessibility: Wheelchair-accessible vehicles and caregiver accompaniment are available.
• Limit to medical purposes: Trips are only for Medicaid-covered medical services, not for errands like grocery shopping or pharmacy visits.
• Require eligibility: Members must show they have no other means of transportation to qualify.